Any item given for service wash will be washed at 30°C/40°C, tumble dried on low heat and neatly folded (if you want any of your items to be pressed, please keep them separated from the items for service wash, as they will be individually invoiced).

Please note that for a service wash, we do not take responsibility for:

• Items damaged by objects left in pockets
• Items damaged because they could not be included in a service wash
  

For this reason, we kindly ask you to:

1. Check all pockets before giving us items for service wash
2. Separate whites from coloured
3. Separate items that require a different cleaning service
   
   

What cannot be included in a service wash?

• Anything that cannot be washed in a washing machine (If you are unsure about an item, simply check the care label attached to it: if you see a symbol of a crossed-out bucket of water like this:  , the item cannot be included in a service wash)
• Anything that cannot be tumble dried (If you are unsure about an item, simply check the care label attached to it: if you see a symbol of square with a circle inside, but with a line crossed through it like this: , the item cannot be tumble dried and should not be included in a service wash)
• Large items and items that need to be cleaned separately such as duvets, mattress protectors, pillows, curtains, blankets, bath mats and rugs