You can reschedule your collection/delivery by following these steps:
- On the ihateironing app, tap "current" to see you current order
- Tap "amend" below the collection/delivery time
- Select your preferred new times
If the option to reschedule the order is not available, please get in touch with our Customer Care Team:
- Using our messenger, available both on the app and website
- Via e-mail at info@ihateironing.com
- By phone at:
- +44 20 7060 4939 for the UK
- +1 917-383-0214 for the US
Please note that if no notification is given before the start of the collection/delivery time-slot, a £10 ($10 in the US) charge will be applied for orders where there is no-one available to greet our driver.