In most cases, we can provide a 24-hour service.

Turnaround times vary by area: the best way to check is by selecting a collection slot on our order page, where you'll see the earliest available delivery slot based on your location and our availability.

If you require same-day service, your order must be collected before 10 a.m. for evening delivery.

Please note:

• If we require more time due to the nature of the items or stains, we will contact you as soon as possible.
• Repairs, alterations, puffa jackets, duvets, pillows, rugs, trainers, curtains, and similar items require a minimum of 48 hours.
• Wedding dresses require a minimum of 1 week.
• Items needing specialist cleaning (e.g., leather, velvet, suede, or fur) may take up to 2 weeks and could cost more than the prices shown on our website.